Find out where and how to get a phone number to use for WhatsApp. There are a few options for how you can do this:
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Using an existing phone number (like your customer support number).
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Purchase a physical phone with a SIM card or purchase a new SIM card.
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Receiving a number from Meta.
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Purchasing a number from a provider like Twilio or Infobip.
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Can I get a phone number from Klaviyo?
WhatsApp phone number requirements
Before we go into how to pick your number, let’s cover WhatsApp’s phone number requirements. The phone number must be:
- Owned by you or your business.
- Able to receive phone calls or text messages.
- Ready to receive verification code when you’re setting up your account.
- This includes being able to receive international calls or texts during the registration process.
- Not connected to any other WhatsApp service:
- Example: the number cannot be connected to a personal WhatsApp account, or been used previously with the WhatsApp Business Platform.
- Not a short code.
Which option should I pick?
There’s 3 options to choose from, and what’s best depends on your business needs. You can:
- Use an existing phone number.
- Request a phone number from Meta.
- Purchase a phone number from a third party.